Shipping & Returns
We use USPS for most of our packages. You can choose to expedite shipping if you need your order in a hurry. This only speeds up shipping time, not production time.
Our products are handmade and they do take some time to make so please allow two full weeks for bow orders to ship and for apparel up to three weeks to ship.
Once the bows are shipped we have no control on the delivery. If you don't receive your order within the current turnaround time as listed you must notify us immediately. USPS can track the order within 90 days of shipping. After the 90 days there is nothing we can do about the issue.
Any issues for quality, accuracy or workmanship must be reported within 7 days of delivery. We fix any issues with the quality of our products as there are no returns or refunds for our hand made products. All sales are final.